Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, edgewateranimalhospitalpc.com (hereafter referred to as “the Site”). By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our Site:
- Personal Information: Information you provide directly, such as your name, email address, phone number, and any other details you choose to share with us through forms, sign-ups, or other interactions.
- Usage Data: Information about how you interact with our Site, including your IP address, browser type, device type, pages visited, time spent on the Site, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience, analyze Site traffic, and customize content. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the functionality of the Site.
- To communicate with you, respond to inquiries, and send important updates or information about our services.
- To personalize your experience on the Site.
- To analyze Site usage and performance, and improve the content and design.
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site and conducting our business (e.g., hosting providers, email services, analytics providers). These service providers are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by government authorities, such as a court order or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding the personal information we collect, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to applicable legal restrictions.
- Opt-Out: You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at reception@edgewaterah.com
6. Third-Party Links
The Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any personal information.
Terms and Conditions:
1. Acceptance of Terms: By using this Site, you confirm that you have read, understood, and agree to abide by these Terms. If you do not agree to these Terms, please do not use this Site.
2. Services and Communication: The Site provides information about our veterinary services, allows users to schedule appointments, and may offer additional tools such as prescription refills, pet health tips, and appointment reminders. The Site is for informational and scheduling purposes only and is not a substitute for professional veterinary advice or treatment.
a. Communication and Messaging: By providing your contact information through the Site, you consent to receive the following types of communications from Edgewater Animal Hospital:
- Appointment reminders and confirmations – sent prior to scheduled appointments to confirm or remind you of your visit. (Frequency: Typically sent 1-2 times per appointment)
- Prescription refill notifications to include alerts for prescription approvals, readiness, or renewals (Frequency: As necessary, based on your pet’s prescriptions.)
- Emergency notifications: Urgent notices regarding practice closures or changes in operations. (Frequency: Sent only when needed.)
b. Messaging and Data Rates:
- Standard message and data rates may apply depending on your mobile service plan. Please contact your mobile provider for details about charges that may be incurred.
c. Opting Out
- You may opt out of receiving messages at any time by replying STOPto discontinue text communications.
- Alternatively, you may contact us directly at 540-261-4114 or edgewatervets@gmail.com to modify your communication preferences. Please note, opting out of certain messages (e.g., appointment reminders) may affect your ability to stay informed about your pet’s care.
3.Services provided: This Site provides information about our veterinary services, allows users to schedule appointments, and may offer additional tools such as prescription refills or pet health tips. The Site is for informational and scheduling purposes only and is not a substitute for professional veterinary advice or treatment.
4.Medical Disclaimer: No content on this Site is intended to diagnose, treat, or provide specific medical advice for pets. Always consult directly with a licensed veterinarian for medical concerns.
5.Privacy Policy: Your use of this Site is also governed by our Privacy Policy (see above) which outlines how we collect, use, and protect your personal information in compliance with the FCC’s guidelines for online privacy and security.
6. Prohibited activities: You agree not to:
- Use the Site for unlawful purposes.
- Engage in activities that disrupt the Site’s functionality.
- Attempt to gain unauthorized access to systems or information.
- Post or transmit harmful or inappropriate content.
7.Intellectual Property: All content on this Site, including text, graphics, logos, images, and software, is the property of Edgewater Animal Hospital or its licensors and is protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
8.Third-Party Links: This Site may include links to third-party websites for your convenience. Edgewater Animal Hospital does not endorse or take responsibility for the content or practices of third-party sites. Access these links at your own risk.
9.Limitation of Liability: To the fullest extent permitted by law, Edgewater Animal Hospital is not liable for damages arising from your use of the Site, including direct, indirect, incidental, or consequential damages.
10.Indemnification: You agree to indemnify and hold harmless Edgewater Animal Hospital its employees, and affiliates from claims, liabilities, damages, or expenses arising from your use of the Site or violation of these Terms.
11.Modification of terms: Edgewater Animal Hospital reserves the right to update these Terms at any time without prior notice. Continued use of the Site after changes indicates your acceptance of the revised Terms.
12.Governing Law: These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia.